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GOAL/QPC offers people practical tools for continuous improvement, quality, and organizational transformation. Best known for our Memory Jogger series - The world's best selling organizational improvement tools. Our on-site training programs use a combination of lecture, case studies, and hands-on activities to teach key concepts and provide practical experience with improvement tools. The World Business Review Video. | Shop Shop Online


BTW, I still treasure my experience in one of your I TQM facilitator classes back in 1990.

Marty Fenelon
Eastern Connecticut State University

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New! Memory Jogger 2 (Second Edition)
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The Memory Jogger II is newly updated to include many more examples by companies practicing the tools today, as well as an in-depth case study from an on-line retailer. This updated Memory Jogger 2 (Second Edition), is available today.
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